Privacy policy

noi Inc. (hereinafter referred to as the "Company") establishes this Privacy Policy (hereinafter referred to as the "Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as the "Service").

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined in the Act on the Protection of Personal Information (Japan). This includes information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions, as well as data related to physical appearance, fingerprints, voiceprints, and health insurance card numbers that can identify a specific individual from the information alone (personal identification information).

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when a user registers for use. In addition, transaction records and payment information, including the user's personal information made between the user and our partners (including information providers, advertisers, and advertisement distribution destinations; hereinafter referred to as "Partners"), may be collected from our Partners.

 

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

  • To provide and operate the Service.

  • To respond to inquiries from users (including identity verification).

  • To send emails regarding new features, updates, campaigns of the service being used, and other services provided by the Company.

  • To contact users as necessary for maintenance, important notices, etc.

  • To identify users who violate the Terms of Use or who attempt to use the service for fraudulent or improper purposes, and to refuse their use.

  • To allow users to view, change, or delete their registered information and view their usage status.

  • To bill users for usage fees in paid services.

  • Purposes incidental to the above utilization purposes.

Article 4 (Change of Purpose of Use)

  1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to that before the change.

  2. If the purpose of use is changed, the changed purpose shall be notified to the user or announced on this website by the method prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

  1. The Company will not provide personal information to a third party without obtaining the prior consent of the user, except in the following cases. However, this does not apply to cases permitted by the Personal Information Protection Act and other laws and regulations:

    • When disclosing personal information to a settlement company for identity verification, billing address confirmation, and credit screening.

    • When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the consent of the individual.

    • When it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the individual.

    • When it is necessary to cooperate with a state organ, a local government, or a person entrusted by them in executing the affairs prescribed by laws and regulations, and obtaining the consent of the individual may impede the execution of the affairs.

    • When the following matters have been announced or notified in advance, and the Company has notified the Personal Information Protection Commission:

      • Including provision to third parties in the purpose of use.

      • Items of data provided to third parties.

      • Means or method of provision to third parties.

      • Stopping the provision of personal information to third parties at the request of the individual.

      • Method of accepting requests from the individual.

  2. Notwithstanding the provisions of the preceding paragraph, the recipient of the information shall not fall under the category of a third party in the following cases:

    • When the Company entrusts the handling of personal information in whole or in part within the scope necessary to achieve the purpose of use.

    • When personal information is provided due to business succession such as a merger.

    • When personal information is used jointly with a specific person, and that fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use of the users, and the name of the person responsible for the management of the personal information are notified to the individual in advance or placed in a state where the individual can easily find out.

Article 6 (Disclosure of Personal Information)

  1. When the Company is requested by an individual to disclose their personal information, the Company will disclose it to the individual without delay. However, if the disclosure falls under any of the following, all or part of it may not be disclosed. If a decision is made not to disclose, a notification to that effect will be sent without delay. A fee of 1,000 JPY (or equivalent in your local currency) will be charged for each disclosure of personal information:

    • When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.

    • When there is a risk of significant hindrance to the proper implementation of the Company's business.

    • When it violates other laws and regulations.

  2. Notwithstanding the provisions of the preceding paragraph, information other than personal information such as history and characteristic information will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

  1. If the personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete the personal information (hereinafter referred to as "Correction, etc.") according to the procedures specified by the Company.

  2. If the Company receives a request from a user and determines that it is necessary to respond to that request, the Company shall correct the personal information without delay.

  3. The Company will notify the user without delay when it has made a Correction, etc. based on the provisions of the preceding paragraph, or when it has made a decision not to make a Correction, etc.

Article 8 (Suspension of Use of Personal Information, etc.)

  1. If the Company is requested by an individual to stop using or erase personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that it is handled beyond the scope of the purpose of use or that it was obtained by improper means, the Company will conduct the necessary investigation without delay.

  2. Based on the results of the investigation, if it is determined that it is necessary to respond to the request, the Company will suspend the use of the personal information without delay.

  3. The Company will notify the user without delay when it has suspended use, etc., or when it has decided not to suspend use, etc.

  4. Notwithstanding the preceding two paragraphs, if Suspension of Use, etc. involves a large amount of cost or is otherwise difficult to implement, and if alternative measures necessary to protect the rights and interests of the user can be taken, these alternative measures shall be implemented.

Article 9 (Changes to Privacy Policy)

  1. The contents of this Policy may be changed without notice to the user, except for matters otherwise provided for in laws and regulations or this Policy.

  2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Window)

For inquiries regarding this Policy, please contact the following:

  • Address: 5-1-1 Shimoyoshida, Fujiyoshida-shi, Yamanashi, 403-0004, Japan

  • Company Name: noi Inc.

  • Email: info@noi-aroma.com